Booking staff travel

Staff must book their flights through Corporate Travel Management (CTM) Travel Solutions and will need to quote a travel profile number. Staff may request an individual travel profile number from IPEA. Each parliamentarian is also provided a general travel profile number that can be used by staff who do not have an individual profile.

To book travel, contact CTM:

• Phone (toll free): 1800 187 584
• Phone (if overseas): +61 2 8286 7499
• Email: ipea@travelctm.com.

CTM’s travel consultants are based in Australia and available to take your bookings 24/7, 365 days a year.

Did you know?

CTM can arrange all modes of transport on scheduled services, including air, sea, train and coach. They also provide an accommodation booking service and assistance with other travel related services such as self-drive hire car bookings.

What do I need to do?

Staff may only travel for official business as directed by their parliamentarian. Travel must be by the most direct, efficient route available.

For all scheduled flights (QANTAS, Virgin, etc), you must book through CTM.

CTM can also book self-drive hire cars and accommodation for you. Alternatively, you may book these yourself. Only flights for work travel must be booked through CTM.

Ground transport options: self-drive hire car (Hertz, Avis, etc), car with driver service (taxi/ride-share/COMCAR). *COMCAR is available when travelling with parliamentarians.

For coach/train/ferry transport, please contact IPEA.

For all travel, you must ensure your choices are efficient, effective, economical and ethical.

For more detail, refer to the staff travel determination and enterprise agreement guidelines.