PEMS frequently asked questions
IPEA has developed a range of frequently asked questions to help answer commonly occurring questions.
If you require additional support, please contact us Monday to Friday (9am–5pm AEST):
- Travel expenses and budgets
- Email enquiries@ipea.gov.au
- Phone (02) 6215 3000
- Virtual instruction via GovTeams: email enquiries@ipea.gov.au to request an appointment
- Attend our IPEA education sessions.
- Expenditure reporting
- Email reporting@ipea.gov.au
- Virtual instruction via GovTeams: email reporting@ipea.gov.au to request an appointment.
What is the Parliamentary Expenses Management System (PEMS)?
PEMS is an online, secure portal that enables parliamentarians and their staff to claim and manage expenses over any computer or mobile device with an internet connection.
PEMS provides functions relating to parliamentarian and staff resources provided by Ministerial and Parliamentary Services (MaPS) and IPEA.
To log into PEMS, you can click on the ‘PEMS’ icon—on the top of the screen—from either MaPS or IPEA’s website.
MaPS can provide further information about logging into PEMS.
The Department of Finance released the new version of PEMS on Monday 4 July 2022.
PEMS offers end-to-end functionality across:
- office expenses
- communication expenses
- human resources and staffing related administration
- travel administration
- budget management.
The Department of Finance developed PEMS.
Please direct questions related to PEMS development to mpshelp@finance.gov.au.
PEMS will continue to add more administrative functions as they become available. The updates will be communicated to PEMS users.
Learning to use PEMS
To help you learn how to use PEMS, IPEA provides access to a range of PEMS education support resources.
- Step-by-step user guides
- Phone or email support (9.00 am to 5.00 pm AEST): (02) 6215 3000 or enquiries@ipea.gov.au
- Virtual instruction over GovTeams: email enquiries@ipea.gov.au to request an appointment
- IPEA Education Sessions
IPEA will add more PEMS education materials to further support your PEMS travel administration and budget training needs. Parliamentarians and staff will be notified by email when there are new education materials available.
Both IPEA and MaPS will deliver PEMS training related to their respective responsibilities. IPEA will provide training on PEMS travel administration and budgets.
Training and support to use PEMS travel administration and budgets functionality is available on IPEA’s PEMS education resources page, over the phone (02) 6215 3000, by email enquiries@ipea.gov.au or in person. You can request an appointment with our Advice Team.
More information about PEMS and PEMS training is available on MOP(S) Learning.
Accessing PEMS
Yes, if your email address has not changed.
If you are unsure, contact MaPS on (02) 6215 3333 or mpshelp@finance.gov.au
You can find the relevant information to set up your account on MaPS PEMS webpage or contact MaPS on (02) 6215 3333 or mpshelp@finance.gov.au
You can reset your password by following the instructions on MaPS PEMS webpage or contact MaPS on (02) 6215 3333 or mpshelp@finance.gov.au.
Contact MaPS on (02) 6215 3333 or mpshelp@finance.gov.au
Contact MaPS on (02) 6215 3333 or mpshelp@finance.gov.au
Previous PEMS travel claims
Draft travel claims entered into PEMS before 5.00 pm Tuesday 28 June, Australian Western Standard Time (AWST) need to be re-submitted by the user. A draft travel claim is any travel claim that has not been certified by your authorising officer or parliamentarian.
Yes. ‘Paper’ forms are available from the Travel forms section on IPEA’s website.
Yes, you can use the “Historic Claims” tile on the PEMS home page to view travel claims verified by IPEA between 1 July 2018 and 28 June 2022.
Budgets and expenditure
The online budget tool has been replaced by a budget tool in PEMS.
PEMS offers near ‘real time’ budget reporting for all your budgets.
Review the Reporting - Office Information help guide to learn more.
Expenditure reports are now available in PEMS. IPEA publishes expenditure report data on a quarterly basis.
Please review the expenditure reports 'how to' guide to learn how to access and certify an expenditure report in PEMS.
